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Warranty & Returns

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HASSLE-FREE SIZE EXCHANGE 

If you happen to need a different size, just return the vest or jacket and we'll ship out a replacement free of charge (domestic ground shipments only). We offer one size exchange free of charge. 

MONEY BACK SATISFACTION 

If you are dissatisfied with a Helite product we will make it right. You may return your purchase for a full refund (or an exchange) within 20 days as long as everything is in the same condition that it was received. Products returned after 20 days are subject to a 10% restocking fee. Products that have been used or altered are non returnable. Please allow 2-3 weeks after we receive your return or exchange for your account to register the credit.

WARRANTY POLICY 

All Helite vests and jackets are covered by a two year manufacturer's warranty. Helite can repair and service your airbag after a crash if needed. We charge for servicing on a case by case basis.  

RETURNS PROCEDURE

If you need to return an item, simply follow these instructions.

    • Login into your account,
    • View the order using the "Complete Orders" link under the My Account menu
    • Click the Return Item(s) button. 

We'll notify you via e-mail to discuss your return.  Any returns need to be approved by our Customer Service department.  

Better yet, just call the Helite Airbag Experts at (209) 480-0281. We want you to be happy with your Helite Airbag Product! 

Please ship your return to the address below: 

MaxMOTO

Attn: Zak at Helite

1365 63rd Street 

Emeryville, Ca 94608



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